Onboarding and Support Services
Find answers and details on the support you get from Storware every step of the way.
Storware provides comprehensive support to users of the Storware Backup and Recovery product.
Attentive and helpful to all requests and issues, Storware guarantees a rapid reaction and complete analysis of any concern.
Our Backupmonster team is at your disposal 24/7 regardless of your location!
Main advantages of Storware Support
Storware provides comprehensive support to users of the Storware Backup and Recovery product. Attentive and helpful to all requests and issues, Storware guarantees a rapid reaction and complete analysis of any concern.
Among the principles and values, we emphasize:
- Human Approach – in the times of rapid AI technology development, we value the personal relationships we have with our clients on a human level;
- Product Knowledge – through years and years of product development, our team knows every knick and corner of our software to deliver you the answers you need in time;
- Openness – we proudly encourage our clients and partners to share feedback, as we are open to new perspectives and solutions;
- Unified approach – no matter where you are on the planet, our 24/7 system ensures you can always count on our team;
- Proactivity – building proactive customer service helps Storware exceed expectations, taking into account all market trends and global changes in IT industries.
In case of an issue, the recommended steps are:
Stoware Academy
We dedicated a whole YouTube playlist for most important subjects, including installation!
Community Forum
If you are using the Community version, use the community forum to ask questions!
Installation Guides
Couldn't find an answer in our materials?
If you didn’t find an answer to your questions and you are currently using the Free Trial and Commercial version of our product, please contact the Support Team.
Hotline number: +48604914000