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Privacy Policy of Storware

Thanks for using Storware website and products! This Privacy Policy covers your use and access to the services provided by Storware via Websites i.e., offering and selling of software produced by Storware (Storware Backup and Recovery, vProtect, Kodo for Cloud, Kodo for Endpoints), technical assistance for Users, sending newsletters and marketing information about Storware and its software (“Services”). Our Privacy Policy explains how we collect and use data and personal information about users who use or apply for Storware Services or visits any of our Websites. By using our Services, you agree to be bound by these terms. If you’re using our Services for an organization, you agree to this Privacy Policy on behalf of that organization. Therefore, before you start using our Services, please read this Privacy Policy in full to ensure you are fully informed. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us at legal@storware.eu or by mail.

Definitions and legal references In this Privacy Policy, these terms have the following meanings:

Data Administrator

The Data Administrator is:

Storware Sp. z o.o.

Łopuszańska St. 32

02-220 Warsaw

Registered Number KRS 0000510131



The Data Administrator determines the purposes and means of the Processing of Personal Data.

GDPR (General Data Protection Regulation)

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)

Personal Data (or Data)

Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.


Any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.


Means any natural person who uses or apply for Services or visits any of our Websites, to whom the Personal Data refer.


One or all of the following websites we own and operate:


Means a User.

Privacy Policy Updates

Storware processes personal information in accordance with GDPR and other data protection regulations applicable to Storware.

Due to the Internet’s rapidly evolving nature, Storware may need to update this Privacy Policy from time to time. If we change how we collect or use your personally identifiable information, Storware will post a prominent change notice with its updated Privacy Policy on our Websites. We will send registered Users to notice of the change before the change becoming effective. Storware encourages you to review this Privacy Policy regularly so that you are aware of what personally identifiable information we may collect and how we may use this information. Your continued use of the Website and/or continued provision of personally identifiable information to us will be subject to the terms of the then-current Privacy Policy.

Types of data collected When you use our Services, you provide us with things like your files, content, e-mail messages, contacts, and so on. The terms of the Privacy Policy don’t give us any rights to your Personal Data except for the limited rights that enable us to provide the Services.

We need your permission to do things like hosting your Personal Data, backing it up, and sharing it when you ask us to. Our Services also provide you with features like photo thumbnails, document previews, e-mail organization, easy sorting, editing, sharing, and searching. These and other features may require our systems to access the store and scan your Personal Data.

Failure to provide specific Personal Data may make it impossible to provide all Services.

Users are responsible for any Personal Data of third parties. Users by providing to Services any Personal Data of third parties declare that their processing is lawful, and at least one of the basis expressed in article 6 point 1 of the GDPR applies to them.

You may contact Storware electronically through an e-mail or the Contact Form under https://storware.eu/contact-sales/ or the Telephone Centre. In all cases, we collect Personal Data as follows:

  • first name and last name
  • phone number
  • e-mail address
  • country
  • other information is given in the Contact Form or the e-mail.

In this case, the purposes of the Processing of the Personal Data, as well as the legal basis for the Processing, is the performance of a contract to which the User is a party or to take steps at the request of the User to entering into a contract (Article 6 b) GDPR).

Through the License Registration Form at www.storware.eu/licenses Storware collect the Personal Data as follows:

  • first name and last name
  • email address
  • phone number
  • your company name and role
  • city and country
  • home address

In this case, the purposes of the Processing of the Personal Data, as well as the legal basis for the Processing, is the performance of a contract to which the User is a party or to take steps at the request of the User to entering into a contract (Article 6 b) GDPR). Also, in this case, Processing is necessary for compliance with a legal obligation to which the Administrator is subject (Article 6 c) GDPR.

The Processing of Personal Data to the marketing purposes and to receive Newsletter takes place only after the User’s consent (article 6 a) GDPR).

Storware Process your Personal Data only if Processing is necessary for the performance of the Services or to take steps at your request before entering into the Services, such as:

  • making the Services available to you;
  • administer the Services;
  • deal with your inquiries and requests (for example, if you were to contact customer services to ask for help and assistance, then we would need to process your contact details).

Mode of processing the data

The Data Administrator Processes the Personal Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Personal Data.

The Personal Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data

Administrator, in some cases, the Personal Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, clouds provides IT companies, communications agencies) appointed, if necessary, as Data Processors by the Data Administrator. The updated list of these parties may be requested from the Data Administrator at any time.

Storware does not have to transfer Personal Data to a third country or international organization.

Storware does not use your Personal Data for automated decision-making, including profiling.

Retention time

The Personal Data is Process for the time necessary to provide the Services requested by the User, or stated by the purposes outlined in this document. Storware will delete the Personal Data after that time except where we need to keep any personal information to comply with our legal obligations, resolve disputes, or enforce our agreements.

Any person who has consented to the Processing of Personal Data to the marketing purposes and to receive Newsletter has the right to withdraw consent at any time, without affecting the lawfulness of Processing based on consent before its withdrawal.

Recipients of the Personal Data

Recipients of the Personal Data are companies that provide technical services for Storware.

Additional information about data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Data Administrator, in Court, or the stages leading to possible legal action arising from improper use of the Services. The User declares to be aware that the Data Administrator may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data In addition to the information contained in this Privacy Policy, the Services may provide the User with additional and contextual information concerning particular services.

Information not contained in this Privacy Policy

More details concerning the collection or processing of Personal Data may be requested from the Data Administrator at any time. Please see the contact information at the end of this document.

The rights of Users

Users have the right to request from the Data Administrator access to and rectification or erasure of Personal Data or restriction of Processing concerning them or to object to Processing as well as the right to data portability.

Users have the right to lodge a complaint with a supervisory authority.


Services do not automatically gather any information, except for the information contained in cookies (“Cookies”). Cookies are files that are stored on your computer or other devices on which you visit the Websites. They are created when you visit the Websites.

They include the name of the Website from which they originate, their retention time on a terminal device, and a unique number.

Storware uses Cookies for:

  • adaptation of the Website to the User preferences and to optimize the use of Websites; in particular Cookies identify the device and allows appropriately to display the Website, tailored to the User’s individual needs;
  • producing statistics that help Storware understand how Users use the Services, which allows improving their structure and content;
  • maintenance of the User session (after logging in the Services), through which the User does not have to retype login and password on every Website.

The Websites use two basic types of cookies:

  • session cookies temporary files, which are stored in the User’s device until log out time or leave the Website;
  • persistent cookies files stored in the User’s device for the time specified in the parameters of Cookies or until you delete them.

Storware uses the following types of Cookies:

  • Necessary Cookies to enable the use of the Services, for example, authentication Cookies used for Services that require authentication on the Website;
  • Cookies used to ensure safety, for example, used to detect abuses on the Websites;
  • Performance Cookies, which gather information about how you use the Services;
  • Functional Cookies, allowing to “remember ” the User’s settings;
  • Statistical Cookies for counting statistics on Websites;

The User may consent to the storage of Cookies from the Websites in the device using installed software settings used by her/him to browse the Websites. Users can change these settings for cookies anytime. Detailed information about the possibilities and ways of handling Cookies are available in the software settings (web browser). Please remember that the restriction of the use of Cookies may affect certain functionality of the Services.

The Data Protection Officer If you would like further information concerning your Personal Data or would like to exercise any of them, please contact us by e-mailing our Data Protection Officer at legal@storware.eu