Onboarding and Support Services
Find the support you get from Storware at every step. We provide full support to users of Storware Backup and Recovery — a rapid reaction and a complete analysis of every request and issue. Our Backupmonster team is at your disposal 24/7, wherever you are.
Attentive and helpful with every request, Storware reacts quickly and analyzes each concern in full. The principles we hold to:
Human approach
In a time of rapid AI development, we value real relationships with our clients — support from people, on a human level.
Product knowledge
Years of building the product mean our team knows every corner of the software, and can get you the answer you need in time.
Openness
We encourage clients and partners to share feedback — we're open to new perspectives and better solutions.
Around the clock, worldwide
Wherever you are on the planet, our 24/7 team is there — one point of contact you can always count on.
Proactivity
Proactive service lets us stay ahead of your needs, tracking market trends and shifts across the IT industry.
Recommended steps, in order:
Stoware Academy
A dedicated YouTube playlist covers the most important topics, installation included.
Storware Academy